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Clark | Workforce Planning, Scheduling, and RTA Supervisor at TP - ApplyBlast

Clark | Workforce Planning, Scheduling, and RTA Supervisor

2 years ago

3.4 on Glassdoor

Angeles City, Pampanga

Onsite

Full Time

Senior

0 applicants

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About this role

The Workforce Supervisor oversees the management, training, and motivation of a team of Workforce Analysts and SMEs in a call center environment. They ensure that client service goals are met through effective forecasting, scheduling, and real-time adjustments, while also fostering a culture of continuous improvement and innovation.

Skills

Qualifications

College Diploma or Bachelor’s degree in Business, Finance, Management, Mathematics, Statistics, Computer Science

About TP

tp.com

Headquarters

Paris, Île-De-France, France

Company Size

10001+ employees

Founded

1978

View Profile

TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.