TP

Clark | Workforce Supervisor - WFM

TP

2 years ago
Angeles City, Pampanga, Philippines
Onsite
Full Time
Senior
0 applicants
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TP
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About this role

The Workforce Supervisor oversees managing a team of workforce analysts and SMEs, ensuring client goals are met through effective forecasting, scheduling, and real-time adjustments. They lead process improvements, data analysis, and team development within a call center environment. The role emphasizes strategic planning, technical expertise, and leadership in workforce management to optimize service levels and operational efficiency.

Skills

TP

About TP

tp.com

TP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.

About TP

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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