Client Advocate
Veterans United Home Loans(1 month ago)
About this role
The Client Advocate enhances the customer experience by supporting loan teams and resolving consumer complaints across phone, email, and social media. The role focuses on ownership of issues, coordinating solutions with involved parties, and contributing to process improvements and reporting. It also assists with collateral reviews, rush requests, and training initiatives to strengthen team performance.
Required Skills
- Customer Service
- Communication
- Conflict Resolution
- Problem Solving
- Attention To Detail
- Leadership
- Training
- Reporting
- Computer Literacy
- Mortgage Knowledge
+1 more
About Veterans United Home Loans
veteransunited.comWe help Veterans become Homeowners. See why more Veterans and military families chose Veterans United for their VA home purchase than any other lender in 2021.
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