Client Advocate
Veterans United Home Loans
About this role
The Client Advocate enhances the customer experience by supporting loan teams and resolving consumer complaints across phone, email, and social media. The role focuses on ownership of issues, coordinating solutions with involved parties, and contributing to process improvements and reporting. It also assists with collateral reviews, rush requests, and training initiatives to strengthen team performance.
Skills
About Veterans United Home Loans
veteransunited.comWe help Veterans become Homeowners. See why more Veterans and military families chose Veterans United for their VA home purchase than any other lender in 2021.
Recent company news
HousingWireVeterans United faces lawsuit over VA loan steering claims
3 weeks ago
Mortgage Professional AmericaThree veterans sue Veterans United over alleged illegal kickback scheme
3 weeks ago
PR NewswireVeterans United Home Loans to Host National Welcome Home Celebration for Vietnam Veterans
1 week ago
US News MoneyVeterans United Home Loans Review
1 month ago
BankrateBest VA loan lenders in 2026
2 weeks ago
About Veterans United Home Loans
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Veterans United Home Loans.
Salary
$58k – $78k
per year