Client Communications Specialist (CCS)
Schwarzman Animal Medical Center(1 month ago)
About this role
The Communications Specialist is a remote frontline representative for the Schwarzman Animal Medical Center, providing compassionate client-facing support and acting as a primary contact for clients, patients, and referring veterinarians. The role supports coordination of specialty services within a large veterinary teaching hospital and contributes to overall patient care continuity. This position is remote but restricted to candidates residing in specified US states.
Required Skills
- Customer Service
- Communication
- Call Triage
- Appointment Scheduling
- Referral Processing
- Patient Updates
- Microsoft Office
- Instinct EMR
- Phone Systems
- Typing
+4 more
About Schwarzman Animal Medical Center
amcny.orgThe Schwarzman Animal Medical Center (The Animal Medical Center) is a New York City veterinary hospital that provides 24/7 emergency, urgent, and specialty care. It treats dogs, cats, and exotic pets across a wide range of services—emergency & critical care, specialty medicine, surgery, advanced imaging, and more—staffed by specialists and emergency clinicians. Pet owners and referring veterinarians rely on AMC for its round-the-clock availability, multidisciplinary expertise, and comprehensive diagnostic and treatment capabilities in the region.
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