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Client Engagement Manager - Post-Pay, Specialist at Lyric - ApplyBlast

Client Engagement Manager - Post-Pay, Specialist

Lyric

3 days ago

3.9 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Client Engagement Manager (Post-Pay), Specialist serves as the primary client-facing lead for translating payer needs into implementable requirements across the full implementation lifecycle. This role requires expert-level knowledge of the post-payment payment integrity continuum, including Coordination of Benefits, data mining, and Lyric's Replay product suite. The position connects client business objectives with internal product, business analysis, data, and engineering teams to configure, deploy, and drive product adoption.

Responsibilities

Lead client-facing payment integrity implementations from discovery through go-live
Translate payer needs into detailed requirements and implementation artifacts
Coordinate cross-functional teams to configure and deploy Lyric Replay products

Skills

About Lyric

lyric.ai

Headquarters

Newtown Square, Pennsylvania, United States

Company Size

201-500 employees

Founded

1989

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Lyric is a healthcare decision intelligence company that helps health plans make more consistent, explainable, and accurate payment decisions grounded in policy and clinical expertise. Its flagship Lyric42 platform reconciles signals from editing, coding review, and other solutions into a single, rationale-backed recommendation for claims payment. Nine of the top 10 U.S. health plans use Lyric to verify claims before payment, collectively realizing $20B in annual savings.