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© All Rights Reserved. ApplyBlast.com
Mapletronics
The Client Experience Advocate at MapleTronics manages the active service queue to enhance client satisfaction and reduce friction within the managed services environment. This embedded role acts as a key liaison between clients, engineers, and leadership by ensuring clear communication, monitoring service delivery risks, and coordinating resource scheduling. Through proactive advocacy and data insights, the position drives continuous improvements in client experiences and operational workflows.
Headquarters
Goshen, Indiana, United States
Company Size
51-200 employees
Founded
1992
MapleTronics is a full-service managed IT and cybersecurity provider serving northern Indiana, southern Michigan, and middle Tennessee. They offer managed IT, co-managed IT, cybersecurity, cloud services, and Microsoft 365 to help businesses securely operate and scale their technology infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mapletronics.
Mapletronics didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role