Helpdesk Technician
Mapletronics
About this role
MapleTronics is seeking a Helpdesk Technician to manage initial triage and support for client service requests, assist with hardware repairs, and support basic remote access solutions. The role involves client communication, troubleshooting, security, and documentation, contributing to a collaborative team focused on professional growth and community involvement.
Skills
About Mapletronics
mapletronics.comMapletronics is an electronics design and manufacturing firm that helps startups and product teams bring connected hardware to market. They provide end-to-end services including circuit and PCB design, embedded firmware development, rapid prototyping, testing and certification, and low-to-mid volume production with supply-chain support. Mapletronics positions itself as a turnkey partner for IoT and embedded products, emphasizing rapid iteration, quality control, and pragmatic engineering for commercially viable devices.
About Mapletronics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Mapletronics.
Salary
$58k – $78k
per year