Client Experience and Success Manager
Global Payments(8 months ago)
About this role
The Client Experience & Success Manager (Advocacy) at Global Payments leads the Client Advocacy function for the Oceania region, representing customer interests across the organisation. The role is part of the Oceania leadership team and oversees a team focused on improving client outcomes and driving retention. It supports the company’s payments technology business and strategic client experience initiatives.
Required Skills
- Team Leadership
- Client Retention
- Process Improvement
- Escalation Management
- Stakeholder Management
- Reporting
- Excel
- Communication
- Account Management
- Payments
+1 more
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