AECOM
The Client Experience Coordinator role provides entry-level coordination, administrative, data cleaning, and reporting support across the Voice of the Client (VoC) program, including monthly Project Survey administration, Client Listening, and Bid Debriefs. The position involves supporting the Client Development Team with scheduling, survey administration, meeting coordination, document organization, note-taking, tracker updates, data preparation, and routine reporting. This role follows established processes to assist with stakeholder interviews, mailbox management, system data entry, and dashboard exports while maintaining accurate program records.
AECOM is a global infrastructure firm that provides engineering, design, construction, program and project management, and consulting services. It serves public- and private-sector clients across transportation, buildings, water, energy, environment, and urban development, delivering large-scale, complex projects from planning through operations. The company combines technical engineering, environmental science and digital tools to offer integrated, lifecycle solutions focused on resilience and sustainability. AECOM operates worldwide with multidisciplinary teams that manage project delivery, construction and long-term asset performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AECOM.
AECOM didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role
Voice of the Customer (VOC) Analyst
Hewlett Packard Enterprise
Research Operations Specialist
Exadel Inc (Website)
VOC Insights & Project Manager
QGenda
Customer Experience Program Manager (Surveys & Operations)
GovernmentJobs
VOC Project lead
Hewlett Packard Enterprise
VOC Project lead
Hewlett Packard Enterprise