Voice of the Customer (VOC) Analyst
Hewlett Packard Enterprise(1 month ago)
About this role
The Voice of the Customer (VOC) Analyst at Hewlett Packard Enterprise synthesizes customer feedback and listening-program data to inform strategic decision-making and improve overall customer experience. The role partners with senior leadership to translate the customer voice into measurable business outcomes and aligns VOC initiatives with organizational goals. This position is expected to work primarily onsite at an HPE office.
Required Skills
- Data Analysis
- Data Visualization
- Dashboard Reporting
- Executive Communication
- Program Management
- Cross-Functional Collaboration
- Survey Platforms
- Power BI
- Tableau
- NPS
+2 more
Qualifications
- Bachelor's Degree in Business, Marketing, or Data Analytics
About Hewlett Packard Enterprise
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