NTT DATA,

Client Experience Specialist

NTT DATA,

13 days ago
Nairobi, Kenya
Hybrid
Full Time
Medior
0 applicants
NTT DATA,
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About this role

The Client Experience Specialist at NTT DATA is responsible for enhancing the end-to-end client journey through data-driven insights and collaborative design. They work closely with stakeholders to improve customer interactions and operational efficiency, implementing innovative strategies to improve service experiences.

Skills

Qualifications

Bachelor's degree in Business Management or OperationsClient Experience Certification – CXSService/Client Journey Design certificationSix Sigma Green Belt/Brown BeltISO 9001 Lead auditor certification
NTT DATA,

About NTT DATA,

global.ntt

Industries

Technology, Consulting

At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

About NTT DATA,

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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