Client Onboarding Analyst
ClearBank(24 days ago)
About this role
This role involves guiding new customers through onboarding, providing support, training, and resources to ensure a smooth transition to ClearBank's products and services. The Onboarding Analyst also manages customer offboarding and suspensions, working closely with various teams to enhance the onboarding process.
Required Skills
- Customer Service
- Onboarding
- Communication
- Payment Rules
- Process Improvement
- Documentation
- Training
- Support
- Analytical Skills
- Relationship Skills
About ClearBank
clear.bankClearBank is a fully regulated UK bank that provides innovative financial technology solutions centered around a cloud-based API. Its services enable businesses, including fintechs, banks, and large corporates, to access real-time payments and banking infrastructure. With a commitment to supporting client growth, ClearBank offers tailored solutions without compromising competition, allowing its partners to thrive in a rapidly changing financial landscape. The bank is authorized and regulated by both the UK’s Prudential Regulation Authority and the Financial Conduct Authority.
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