Client Onboarding Specialist
WeTravel(1 month ago)
About this role
A Client Onboarding Specialist at WeTravel is responsible for ensuring that new customers transition smoothly onto the WeTravel platform. This role involves migrating reservation details and training clients while collaborating closely with Sales, Account Management, and Product teams. The specialist will manage multiple projects simultaneously, identify potential issues, and take full ownership of the onboarding process to enhance customer success and satisfaction. Fluency in English and strong project management skills are essential, with a preference for candidates experienced in travel tech or SaaS environments.
Required Skills
- Client Onboarding
- Customer Success
- Project Management
- Cross-Functional Collaboration
- Attention to Detail
- Remote Work
- Technical Skills
- Training Development
- Content Migration
- Problem Solving
+6 more
About WeTravel
www.wetravel.comWeTravel is a platform designed for organizing group travel, providing tools that enable travel planners and companies to manage bookings and payments seamlessly. Focused on enhancing the travel experience, it allows organizers to create custom trips, collect payments, and communicate with participants effectively. WeTravel aims to simplify the logistics of group travel, making it easier for companies and individuals to coordinate and execute their travel plans.
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