Onboarding Specialist (Manilla)
Fresha(1 month ago)
About this role
The Onboarding Specialist at Fresha is responsible for leading new partner businesses onto the Fresha ecosystem, ensuring accurate data migration and a smooth implementation experience. The role sits within the Professional Services function and works closely with Business Development and Account Management teams across multiple time zones. Based in Manila, this position supports beauty and wellness partners globally as they transition onto Fresha’s marketplace and software platform. The specialist also contributes to continuous process improvements and cross-team collaboration to enhance overall partner experience.
Required Skills
- Partner Onboarding
- Project Coordination
- Client Training
- Data Migration
- Data Cleaning
- Quality Assurance
- Time Management
- Stakeholder Communication
- Account Management
- Risk Management
+17 more
Qualifications
- Project Management Certification
About Fresha
fresha.comFresha is a global bookings marketplace and salon & spa management platform that lets consumers instantly find and book local beauty and wellness appointments. For businesses it offers free appointment scheduling, POS, client CRM, inventory and staff management, plus payments and marketing tools to run salons and spas. The platform combines a consumer-facing discovery app with back‑office features and analytics so independent stylists and multi‑location groups can manage bookings and grow revenue.