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Client Onboarding Specialist at Mogli Technologies - ApplyBlast

Client Onboarding Specialist

Mogli Technologies

1 month ago

Remote

Full Time

Medior

8 applicants

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About this role

The Client Onboarding Specialist guides global clients through the post-sales implementation of Mogli's Salesforce-based SMS and WhatsApp communications platform, ensuring seamless adoption and minimizing churn. This role involves managing the full onboarding lifecycle, providing technical configuration and training, and fostering strong client relationships through proactive communication and problem-solving. The specialist collaborates with internal teams to drive process improvements and ensure client success from kickoff to go-live.

Responsibilities

Drive full onboarding lifecycle from kickoff to go-live and manage client transitions
Independently implement standard Salesforce and Mogli configurations and troubleshoot technical issues
Provide customized training sessions and educate clients on product features and industry regulations

Skills

About Mogli Technologies

mogli.com

Headquarters

Niwot, Colorado, United States

Company Size

11-50 employees

Founded

2011

View Profile

Mogli (Mogli Technologies) is a messaging and engagement platform built natively for Salesforce that enables organizations to run SMS and WhatsApp conversations directly inside their CRM. The app supports bulk SMS, two‑way messaging, chatbots, live chat, text‑to‑pay, text‑based surveys and AI‑powered automation. By keeping outreach, payments, and feedback workflows within Salesforce, Mogli helps teams simplify campaigns, customer service, and data collection without switching systems.