Technical Support Specialist
Mogli Technologies
About this role
Mogli Technologies is seeking a Technical Support Specialist to provide first-line technical support for their cloud-based Salesforce application focused on SMS and WhatsApp communications. The role involves troubleshooting, client interaction, product configuration, and contributing to an internal knowledge base, supporting clients globally in a remote environment.
Skills
About Mogli Technologies
mogli.comMogli (Mogli Technologies) is a messaging and engagement platform built natively for Salesforce that enables organizations to run SMS and WhatsApp conversations directly inside their CRM. The app supports bulk SMS, two‑way messaging, chatbots, live chat, text‑to‑pay, text‑based surveys and AI‑powered automation. By keeping outreach, payments, and feedback workflows within Salesforce, Mogli helps teams simplify campaigns, customer service, and data collection without switching systems.
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About Mogli Technologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Mogli Technologies.
Salary
$60k – $70k
per year