Onboarding Specialist

OpenTable(1 month ago)

HybridFull TimeJunior$60,740 - $81,296 (estimated)Customer Success

About this role

The Onboarding Specialist at OpenTable manages the end-to-end onboarding of restaurant partners, guiding them from initial sale through configuration, training, and go-live. The role is part of a global team focused on setting restaurants up for success with OpenTable products and is measured by the speed, volume, and quality of implementations. The position operates in a fast-paced, customer-centric environment supporting a global workforce.

View Original Listing

Required Skills

Restaurant Onboarding
System Configuration
Customer Training
Scheduling
Content Collection
Software Implementation
Widget Deployment
Program Development
Queue Management
Status Communication

+6 more

Qualifications

University Degree Preferred

About OpenTable

opentable.com

OpenTable is an online restaurant discovery and reservation platform that lets diners book tables in real time, read fellow diners’ reviews, and earn points toward future meals. For restaurants it provides reservation and guest-management tools to optimize seating, bookings, and front-of-house operations. The service is available globally via web and mobile apps and covers a wide range of dining options from casual to fine dining. Diners use OpenTable for convenience and rewards; restaurants use it to increase covers and streamline operations.