Client Service Analyst

Clinical Architecture

1 day ago

4.3 on Glassdoor

Indianapolis, Indiana

Onsite

Full Time

Senior

0 applicants

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About this role

Clinical Architecture is seeking a Client Service Analyst in Carmel, IN, who will support clients, deepen relationships, and become an expert in their software products. The role emphasizes building long-term client partnerships, troubleshooting, and promoting product knowledge.

Skills

Qualifications

High school diploma or equivalent4+ years in SaaS or client successSoftware support experienceData analysis experienceHealthcare knowledge

About Clinical Architecture

clinicalarchitecture.com

Clinical Architecture is a health‑IT company that provides terminology management, mapping and clinical natural language processing solutions to normalize, enrich, and govern healthcare data. Their platform and services help hospitals, payers, EHR vendors and life‑sciences organizations manage ontologies and mappings to standards such as SNOMED CT, ICD and LOINC to improve coding accuracy, analytics, reporting and interoperability. By combining automated mapping, terminology services and NLP‑driven data normalization, they accelerate FHIR‑based exchange, clinical decision support, and enterprise data quality initiatives. Clinical Architecture also offers implementation and consulting support to scale deployments and meet regulatory and operational needs.