Client Service Director
VML MAP(6 days ago)
About this role
A senior leadership role at VML MAP focused on shaping strategic client relationships and commercial direction to elevate personalized customer experiences and drive business growth. The Client Service Director represents the company to global clients and partners and acts as a senior strategic advisor while overseeing the client service function. This role helps position VML MAP as a thought leader in marketing automation, CRM, and data-driven activation.
Required Skills
- Client Management
- Strategic Thinking
- Commercial Acumen
- CRM
- Marketing Automation
- Data Analytics
- Team Leadership
- Revenue Generation
- Stakeholder Management
- Project Delivery
+3 more
About VML MAP
vml-map.comVML MAP is a global center of excellence for marketing automation, personalization, loyalty and CRM at scale, combining the brain of a consultancy with the heart of an agency to humanize brand–consumer relationships. They design and implement data-driven, omnichannel customer journeys and enterprise-grade tech stacks (Adobe Experience Platform/Campaign, Salesforce Marketing Cloud, Braze, Google Cloud) to operationalize personalization and scalability. Working across industries such as retail, automotive and beauty, VML MAP helps brands accelerate value realization, reduce marketing spend and boost marketing effectiveness through scalable programs and aligned marketing–IT delivery.