Client Service Director
VML MAP(6 hours ago)
About this role
Client Service Director at VML MAP responsible for leading the client workstream for a major account, acting as the primary client contact and trusted advisor. The role focuses on driving commercial success and advancing CRM, marketing automation, and personalization initiatives within a global agency network.
Required Skills
- Client Management
- CRM Technology
- Marketing Automation
- Team Leadership
- Program Management
- Financial Management
- Project Management
- Communication
- Process Improvement
- Stakeholder Management
About VML MAP
vml-map.comVML MAP is a global center of excellence for marketing automation, personalization, loyalty and CRM at scale, combining the brain of a consultancy with the heart of an agency to humanize brand–consumer relationships. They design and implement data-driven, omnichannel customer journeys and enterprise-grade tech stacks (Adobe Experience Platform/Campaign, Salesforce Marketing Cloud, Braze, Google Cloud) to operationalize personalization and scalability. Working across industries such as retail, automotive and beauty, VML MAP helps brands accelerate value realization, reduce marketing spend and boost marketing effectiveness through scalable programs and aligned marketing–IT delivery.
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