Client Service Excellence Representative

Our Group(2 months ago)

HybridFull TimeMedior$60,500 - $67,500Client Service

About this role

A Client Service Excellence Center associate at Vanguard supports the firm’s mission to take a stand for all investors and promote long-term financial wellbeing. The role is part of Vanguard’s client service organization and focuses on delivering an exceptional client experience through a structured licensing and training program. The position transitions to remote work after completing required hybrid licensing and training and is restricted to candidates within 50 miles of Plano, TX.

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Required Skills

Client Service
Inbound Calls
Account Maintenance
CRM
Interpersonal Skills
Problem Solving
Empathy
Communication

Qualifications

High School Diploma
Associate Degree
Bachelor's Degree
Series 7
Series 63

About Our Group

vanguardjobs.com

New Relic is a cloud-native observability platform that helps developers and operations teams monitor, troubleshoot, and optimize applications, infrastructure, and digital customer experiences. It offers application performance monitoring (APM), distributed tracing, logs, metrics, infrastructure monitoring, synthetics, dashboards, and alerting, all unified in the New Relic One platform. The service ingests telemetry from across cloud-native and hybrid stacks, provides powerful query and visualization tools, and includes AI/ML-assisted insights to speed incident response and capacity planning. Organizations use New Relic to correlate metrics, traces, and logs in one place for real‑time visibility and faster troubleshooting.

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