capital.com

Client Service Specialist (English)

capital.com(1 month ago)

HybridFull TimeJunior$55,308 - $74,118 (estimated)Customer Support
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About this role

This role is a client-facing position within a leading global trading platform based in Limassol, Cyprus. The position focuses on supporting users of a digital assets trading platform and guiding them through account and platform-related processes. The company offers a competitive salary, bonuses, and extensive benefits, along with opportunities for career growth in a rapidly expanding fintech environment. The culture emphasizes work-life balance, initiative, and collaboration with a highly skilled team.

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Required Skills

  • Client Support
  • Live Chat Support
  • Email Support
  • Phone Support
  • KYC Assistance
  • Platform Onboarding
  • Client Training
  • Customer Satisfaction
  • Issue Resolution
  • Client Feedback Analysis

+6 more

capital.com

About capital.com

capital.com

Capital.com is a fintech trading platform that enables retail and institutional clients to trade a wide range of instruments—stocks, ETFs, forex, indices, commodities and cryptocurrencies—via CFDs and supported underlying markets. It provides web and mobile apps with advanced charting, real‑time market data, AI-driven insights and risk‑management tools alongside commission‑free pricing and competitive spreads. Regulated across multiple jurisdictions (including the UK, EU and Australia), Capital.com also emphasizes trader education and analytics to make markets more accessible to a global user base.

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