SMM specialist
Finyard(27 days ago)
About this role
A Customer Support Specialist at Finyard working remotely to represent the brand across social and digital channels and support users of its fintech products. The role is part of an international, cross-functional team focused on delivering high customer satisfaction and maintaining product quality. The position follows a rotating 2/2 shift schedule and includes performance-based bonuses and employee benefits after probation.
Required Skills
- Social Media
- Live Chat
- Email Support
- Monitoring
- Escalation
- Troubleshooting
- Collaboration
- Follow Up
- Customer Service
- Communication
+5 more
About Finyard
finyard.comFinyard is a software consultancy that designs and builds modern FinTech solutions. They focus on end-to-end product development—combining product strategy, UX/UI design, and cloud‑native engineering—to deliver secure, scalable platforms and API integrations for payments, banking and other financial services. Finyard partners with startups and established firms to accelerate digital product delivery while addressing performance, security and compliance requirements. They emphasize pragmatic engineering, modern toolchains and iterative delivery to create customer‑centered financial software.
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