Customer Service Representative (English)
Finyard(8 days ago)
About this role
A Customer Support Specialist at Finyard joins a global, remote FinTech team focused on building modern software for investing and transactions. The role centers on maintaining high customer satisfaction and helping improve product experience through user-facing communication and documentation.
Required Skills
- Customer Support
- Email Support
- Live Chat
- Phone Support
- Troubleshooting
- Documentation
- Knowledge Base
- Communication
- CRM
- Stress Management
+3 more
About Finyard
finyard.comFinyard is a software consultancy that designs and builds modern FinTech solutions. They focus on end-to-end product development—combining product strategy, UX/UI design, and cloud‑native engineering—to deliver secure, scalable platforms and API integrations for payments, banking and other financial services. Finyard partners with startups and established firms to accelerate digital product delivery while addressing performance, security and compliance requirements. They emphasize pragmatic engineering, modern toolchains and iterative delivery to create customer‑centered financial software.
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