Client Service Supervisor
SPS-North America(22 days ago)
About this role
The Client Services Supervisor oversees Lobby Concierge and messenger center operations, supervising a team and ensuring high-level service for tenants and visitors. The role acts as a liaison with building departments, handles scheduling, reporting, and operational documentation, and supports VIP guest processing. It requires onsite presence and coordination for after-hours events and local travel.
Required Skills
- Team Leadership
- Customer Service
- Scheduling
- Timecard Management
- Training
- Coaching
- Reporting
- Communication
- Organization
- Computer Skills
+1 more
Qualifications
- High School Diploma
- Bachelor's Degree Preferred
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
View more jobs at SPS-North America →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at SPS-North America
Similar Jobs
Dignity Health Sports Park, Security Supervisor (Part-Time)
AEG Worldwide(1 month ago)
Processing Supervisor
Cresco Labs(1 month ago)
Superviseur expérience client (concierge) - KURIOS | Guest Experience Supervisor (Concierge) - KURIOS
Cirque du Soleil Entertainment Group(1 month ago)
Flex - Front Desk Concierge
Comstock(2 months ago)
Lead Concierge - Pacific Gate
Action Property Management(1 month ago)
Special Events Coordinator - The Pinnacle
AEG Worldwide(10 days ago)