Client Services Associate
capital.com(1 month ago)
About this role
The Client Services Associate provides high-quality frontline support to clients of an online trading platform in a fast-paced, regulated environment. Based in Dubai, the role handles client interactions across multiple channels and regions, ensuring a seamless client experience. It sits within the Customer Service team of a rapidly expanding digital assets and trading company.
Required Skills
- Customer Support
- Live Chat Support
- Phone Support
- Email Support
- CFD Support
- Forex Support
- Trading Platforms
- KYC AML
- Complaint Resolution
- CRM Tools
+9 more
About capital.com
capital.comCapital.com is a fintech trading platform that enables retail and institutional clients to trade a wide range of instruments—stocks, ETFs, forex, indices, commodities and cryptocurrencies—via CFDs and supported underlying markets. It provides web and mobile apps with advanced charting, real‑time market data, AI-driven insights and risk‑management tools alongside commission‑free pricing and competitive spreads. Regulated across multiple jurisdictions (including the UK, EU and Australia), Capital.com also emphasizes trader education and analytics to make markets more accessible to a global user base.
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