Customer Support Specialist
CompanyCam(21 days ago)
About this role
CompanyCam is hiring a Customer Support Specialist to join its rapidly scaling Support team, helping users of its photo documentation and productivity app for contractors. The role focuses on delivering a seamless support experience while serving customers across multiple communication channels. Candidates must be based in the Lincoln or Omaha, Nebraska metro area, with optional (encouraged) office attendance.
Required Skills
- Customer Support
- Live Chat
- Email Support
- SMS Support
- WhatsApp Support
- Troubleshooting
- Integrations
- Customer Feedback
- Documentation
- Knowledge Base
+6 more
About CompanyCam
companycam.comCompanyCam is a photo-first project management platform for contractors and field teams that centralizes jobsite documentation. Its mobile and web apps let users capture, organize, annotate, and share photos and notes in real time, with timelines, maps, tags, and searchable job folders. Built-in tools for photo reports, markup, and team communication streamline handoffs, estimates, and progress tracking. Contractors and service businesses use CompanyCam to improve accountability, reduce disputes, and speed up project workflows.
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