Inductive Automation

Client Services Manager

Inductive Automation(2 days ago)

Folsom, CAOnsiteFull TimeSenior$75,000 - $95,000Support Services
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About this role

The Client Services Manager role involves overseeing the operations and quality of a client support team, ensuring effective workflows, resource management, and high customer satisfaction. The position requires collaboration with leadership to develop departmental processes and manage team performance.

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Required Skills

  • Ticketing Systems
  • CRM
  • Leadership
  • Customer Service
  • Process Improvement
  • Team Management
  • Communication
  • Performance Monitoring
  • Troubleshooting
  • Workflow Design
Inductive Automation

About Inductive Automation

inductiveautomation.com

Inductive Automation develops Ignition, a universal industrial software platform for SCADA, HMI, MES, and IIoT applications. Ignition enables connectivity to industrial equipment, databases, and cloud services while providing tools to build HMIs, dashboards, and analytics and to deploy solutions across sites. The platform emphasizes modular, scalable architecture with web-based deployment and extensible APIs for rapid development and integration. Industrial customers use Inductive Automation to centralize monitoring and control, streamline automation projects, and accelerate operational insights.

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