Client Services Project Manager

NICE(1 month ago)

HybridFull TimeSenior$107,576 - $145,289 (estimated)Professional Services

About this role

The Client Services Project Manager at NiCE leads implementation of NICE products post-sale, working closely with customers, partners, and internal teams to ensure successful delivery. This role focuses on managing enterprise, customer-facing projects from initiation through acceptance, driving timelines, and ensuring projects are delivered on time and within scope. The position reports to the Manager of Professional Services and emphasizes professional communication and customer relationship management.

View Original Listing

Required Skills

Project Management
Stakeholder Management
Project Planning
Resource Management
Risk Management
Communication
Budgeting
Customer Facing
Requirements Documentation
Scheduling

+6 more

Qualifications

Bachelor's Degree in Business Management
PMP

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.