Client Services Specialist (Russian)

capital.com(1 month ago)

HybridFull TimeJunior$52,527 - $70,546 (estimated)Customer Support

About this role

This role provides front-line support to clients of a leading digital asset trading platform. The position focuses on guiding users through the platform, assisting with account verification, and handling inquiries across multiple communication channels. It sits within a fast-growing fintech environment that values initiative and collaboration. The job is based in Sofia with hybrid work options, including remote night and weekend shifts.

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Required Skills

Customer Support
Client Communication
Live Chat Support
Email Support
Phone Support
KYC Assistance
Platform Training
Client Relationship Management
Issue Resolution
Client Feedback Analysis

+9 more

About capital.com

capital.com

Capital.com is a fintech trading platform that enables retail and institutional clients to trade a wide range of instruments—stocks, ETFs, forex, indices, commodities and cryptocurrencies—via CFDs and supported underlying markets. It provides web and mobile apps with advanced charting, real‑time market data, AI-driven insights and risk‑management tools alongside commission‑free pricing and competitive spreads. Regulated across multiple jurisdictions (including the UK, EU and Australia), Capital.com also emphasizes trader education and analytics to make markets more accessible to a global user base.

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