Client Solutions Retention Representative (Cox Business)

CAI Cox Automotive Corp Svcs., LLC(23 days ago)

Foothill Ranch, CAOnsiteFull TimeMedior$41,740 - $62,700Sales

About this role

The Client Solutions Retention Representative at Cox Business focuses on retaining small-to-medium business customers by resolving issues, offering tailored incentives, and identifying upsell opportunities. The role supports adoption of Cox Business internet, networking, cloud, and connected technologies while contributing to revenue growth and customer loyalty. This is an on-site, individual contributor sales role that involves both inbound and outbound customer interactions.

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Required Skills

Customer Service
Retention
Billing
Upselling
Negotiation
Troubleshooting
Outbound Calls
Sales Operations
Relationship Building
Computer Proficiency

Qualifications

High School Diploma or GED
Associate Degree
Bachelor's Degree
Technical Certification

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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