Client Success Analyst- Blueflame AI (London)

Datasite UK Ltd.(19 hours ago)

HybridFull TimeJunior$69,009 - $91,775 (estimated)Client Success

About this role

BlueFlame AI, part of Datasite, seeks a Client Success Support Analyst to support customers using their AI platform in the investment management industry. The role involves managing client interactions, providing support and training, and collaborating with internal teams to ensure client satisfaction and platform success.

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Required Skills

Customer Service
Technical Support
Communication
Financial Services
AI
Documentation
Training
Collaboration
Problem Solving
Client Management

About Datasite UK Ltd.

datasite.com

Datasite provides secure software solutions for managing financial transactions encompassing mergers and acquisitions (M&A), restructuring, and capital raising. Its flagship product, a virtual data room (VDR), enables dealmakers to share and collaborate on sensitive documents with rigorous security, significantly speeding up deal timelines. The platform is recognized for its advanced features, including AI/ML-enabled tools for automating processes like document redaction. Trusted by investment banks, private equity firms, and law practices globally, Datasite is pivotal in supporting clients throughout the entire deal lifecycle while ensuring compliance with regulations such as GDPR and CCPA.

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