Client Success Associate (Entry level, Remote)

INFUSE(4 days ago)

HybridFull TimeMedior$90,651 - $120,373 (estimated)Customer Success

About this role

The Client Success Specialist at INFUSE supports client satisfaction by delivering exceptional experiences and fostering strong client relationships across a variety of industries. The role offers professional growth within a supportive, employee-focused culture and contributes directly to client outcomes and company success. This position involves working closely with internal teams to ensure client objectives are met and issues are handled effectively.

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Required Skills

Client Relationships
Project Delivery
Stakeholder Communication
Account Growth
Escalation Management
Data Entry
Schedule Management
Prioritization
Empathy
Problem Solving

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.