Client Success Manager

DocNetwork(1 month ago)

HybridFull TimeManager$50,000 - $60,000Client Success

About this role

Client Success Manager at DocNetwork responsible for being the primary client contact and ensuring customers realize value from the CampDoc and SchoolDoc platforms. The role partners within a pod and with cross-functional teams to support organizations that use the company’s health and safety solutions. The position is focused on fostering long-term client relationships and representing the company at industry events.

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Required Skills

Client Success
Account Management
Onboarding
Retention
Growth
Relationship Building
Communication
Consultative Selling
Tech Savvy
Escalation Management

+7 more

About DocNetwork

docnetwork.org

DocNetwork provides electronic health record (EHR) software specifically designed for camps, child care programs, and schools, centralizing student and camper health information in one place. The platform streamlines immunization tracking, medication administration, health screenings, consent forms, and incident reporting to help programs manage care and meet regulatory requirements. DocNetwork is a secure, cloud-based solution (HIPAA-aware) that reduces paperwork and improves communication between staff, clinicians, and families. It’s built to simplify onboarding, daily health operations, and reporting for youth-focused organizations.