Client Success Associate (Entry level, Remote)

INFUSE(4 days ago)

HybridFull TimeMedior$90,651 - $120,373 (estimated)Customer Success

About this role

The Client Success Specialist at INFUSE is responsible for ensuring exceptional client experiences and supporting client satisfaction across a variety of industries. The role focuses on building strong client relationships, contributing to client retention and growth, and supporting operational needs to enable successful solution delivery. This position offers professional growth within a supportive, employee-focused culture.

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Required Skills

Client Relationships
Project Delivery
Stakeholder Communication
Account Growth
Issue Escalation
Data Entry
Administrative Tasks
Empathy
Problem Solving
Time Management

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.