Client Success Expert (Remote)

INFUSE(2 months ago)

HybridFull TimeMedior$80,468 - $107,578 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE focuses on delivering exceptional client experiences across a variety of industries and contributing to overall client satisfaction and company success. The role offers professional growth within a supportive workplace culture that values employee engagement and meaningful client relationships. Team members are expected to represent INFUSE’s commitment to service and collaborate closely with internal stakeholders to support client outcomes.

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Required Skills

Relationship Management
Solution Delivery
Stakeholder Communication
Opportunity Growth
Issue Escalation
Administrative Support
Communication
Interpersonal Skills
Attention To Detail
Time Management

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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