Client Success Expert (Remote)

INFUSE(2 days ago)

HybridFull TimeMedior$88,975 - $118,237 (estimated)Customer Success

About this role

The Client Success Specialist at INFUSE focuses on ensuring client satisfaction and contributing to company success by serving as a primary contact for clients across a variety of industries. The role offers opportunities for professional growth within a supportive company culture that values employee well-being and meaningful relationships.

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Required Skills

Client Relationships
Solution Delivery
Communication
Stakeholder Management
Account Growth
Issue Escalation
Data Entry
Scheduling
Attention To Detail
Problem Solving

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.