Bright!Tax
The role leads Bright!Tax's Client Success function, overseeing two team leads and a 12‑person team while partnering with tax leadership to improve the end‑to‑end client journey. It focuses on designing processes, setting experience standards, and driving measurable improvements in retention, satisfaction, and operational efficiency.
Bright!Tax is a US expat tax services firm that helps Americans living abroad prepare and file their U.S. tax returns. The company emphasizes kindness, ease, and expertise, offering complimentary kick‑off calls, flat‑fee pricing, and responsive support for clients anywhere in the world. Positioned as a leading global expat tax provider, Bright!Tax combines remote service and experienced tax professionals to guide clients through compliance and filing with confidence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bright!Tax.
Bright!Tax didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role