Client Success Manager Account Services (m/w/d) German Speaking
Scalable GmbH
About this role
A Client Success team member at Scalable Capital in Germany acts as a reliable point of contact for customers, handling inquiries via phone and email, managing account-related topics, and working closely with other departments to ensure customer satisfaction and product improvement.
Skills
Qualifications
About Scalable GmbH
scalable.capitalScalable Capital is a German fintech that operates as a bank, online broker and robo-advisor. It combines automated wealth management (risk‑based, algorithmic portfolios) with brokerage and banking products, offering a free depot and trading‑flat‑rate options to trade stocks, ETFs, funds, cryptocurrencies and derivatives. The platform targets retail investors who want low‑cost, technology‑driven investing and automated portfolio management via web and mobile. Scalable emphasizes simple pricing, broad asset coverage and a user‑friendly digital experience.
About Scalable GmbH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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