Customer Success Specialist

Two95 International Inc.(1 year ago)

George Town, MalaysiaOnsiteFull TimeJunior$7,392 - $8,712Customer Support

About this role

A Customer Success Specialist at Teleperformance based in George Town, Penang acts as the primary contact for customers on the client's website, handling inquiries via phone and email. The role requires fluency in English and Mandarin and represents the client's values of responsibility, quality, and excellence.

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Required Skills

Customer Support
Phone Support
Email Support
Mandarin
English
Typing 40Wpm
Microsoft Office
Problem Solving
Active Listening
Confidentiality

Qualifications

Bachelor's Degree
B2 English Proficiency

About Two95 International Inc.

two95intl.com

Two95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.