Client Success Manager, iQueue for Surgical Clinics

LeanTaaS(11 days ago)

RemoteFull TimeSenior$95,000 - $130,000Customer Success

About this role

LeanTaaS is seeking a Client Success Manager to develop and lead customer success strategies for their healthcare SaaS clients, initially supporting clients directly and eventually leading a team. The role involves building relationships, driving customer satisfaction, and collaborating with product teams to improve offerings. It presents a unique opportunity to influence the customer success function in a rapidly growing healthcare technology company.

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Required Skills

Customer Success
SaaS
Healthcare
CRM
Data Analysis
Relationship Management
Communication
Problem Solving
Project Management
Healthcare Technology

Qualifications

Bachelor's degree in health sciences, engineering, business administration or related
5+ years of experience in client-facing roles in healthcare SaaS or health tech

About LeanTaaS

leantaas.com

LeanTaaS is a healthcare software company (based in Santa Clara, CA) that applies AI and predictive analytics to unlock capacity and improve operational performance in hospitals. Its flagship iQueue platform delivers prescriptive scheduling, demand forecasting, and resource-optimization tools for operating rooms, infusion centers, and inpatient flow to reduce wait times, increase throughput, and boost revenue. Major health systems use LeanTaaS to drive measurable improvements in utilization and patient access through data-driven recommendations and workflow automation.

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