About this role
An Associate Customer Success Manager at ESW is an entry-level role within the Client Success Management team focused on supporting client relationships and contributing to revenue growth. The position supports ESW’s mission to enable brands’ global ecommerce and helps ensure excellent customer experiences. The role provides development opportunities in ecommerce, analytics, and cross-functional collaboration.
Required Skills
- Client Support
- Cross-Functional Coordination
- Ticketing
- Client Reporting
- Presentation Development
- Project Coordination
- Salesforce
- Product Knowledge
- Problem Solving
- Ecommerce
+6 more
Qualifications
- Undergraduate Degree
About ESW
esw.comWP Rocket is a premium WordPress performance plugin that speeds up websites through page caching, static file optimization, and smart resource loading. It bundles features like cache preloading, lazy loading of images and iframes, CSS/JS minification and deferment, CDN integration, and database cleanup to reduce load times without custom coding. Designed for developers and site owners alike, WP Rocket emphasizes an easy-to-use dashboard and broad compatibility with themes, e-commerce plugins, and hosting environments. The product is sold under commercial licenses and includes documentation and support to help teams implement and maintain performance improvements.
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