Client Success Manager
Guidepoint
About this role
The Client Success Manager on Guidepoint’s Institutional Client Service team supports senior client service staff in expanding usage of the company’s subscription-based research service among institutional clients. The role focuses on growing client relationships across hedge funds, mutual funds, private equity and other financial institutions, while contributing to client retention and adoption efforts. This is a hybrid role based in the Boston office.
Skills
Qualifications
About Guidepoint
guidepoint.comGuidepoint is a global expert network that connects clients — including investors, corporations, consultancies and life sciences firms — with vetted subject-matter experts for on‑demand primary research and consultations. It provides expert calls and meetings, surveys and custom research projects, plus managed research and knowledge services, all supported by compliance and confidentiality processes. Guidepoint’s curated network and rapid access to expertise help clients accelerate decision‑making for due diligence, product and market strategy, and regulatory or technical insight.
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About Guidepoint
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Guidepoint.
Salary
$70k
per year