Client Success Manager

Madhive(2 months ago)

HybridFull TimeManager$111,799 - $146,486 (estimated)Client Success

About this role

The Client Success Manager at Madhive is responsible for driving retention and growth for a portfolio of clients, serving as a trusted partner who connects product solutions to their business challenges. This role manages the customer journey from onboarding to renewal, advocates for a customer-first approach across teams, and monitors campaign performance to ensure client satisfaction and revenue goals are met. The ideal candidate has a strong background in ad-tech, excellent communication skills, and the ability to analyze data for actionable insights.

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Required Skills

Client Retention
Growth Strategy
Customer Journey
Cross-Functional Collaboration
Campaign Performance
Customer Education
Data Analysis
Executive Reviews
Strong Communication
Project Management

+3 more

Qualifications

Bachelor’s Degree in Marketing, Advertising, Business or Stats preferred

About Madhive

madhive.com

Madhive is a technology company that specializes in providing advanced solutions for local advertising through precision targeting. Their platform supports media sellers in achieving measurable outcomes for various advertisers, ensuring optimal performance regardless of campaign size. With tools that facilitate planning, activation, measurement, and integration, Madhive empowers businesses to create efficient and effective advertising strategies.