Customer Success Manager
Similarweb(1 month ago)
About this role
A Customer Success Manager at Similarweb partners with enterprise clients to drive product adoption, retention, and measurable business outcomes using data-driven insights. The role serves as a product expert and trusted advisor, onboarding and training users, identifying churn risks and upsell opportunities, and collaborating across internal teams. The ideal candidate has a background in digital marketing and customer success and brings strong analytical, consultative, and presentation skills.
Required Skills
- Client Facing
- Onboarding
- Training
- Engagement
- Evangelizing
- Account Management
- Churn Mitigation
- Platform Adoption
- Upselling
- Product Expertise
+11 more
About Similarweb
similarweb.comSimilarweb is an AI-powered digital intelligence company that provides real-time market and competitive insights derived from web and mobile app data. Its platform aggregates traffic and engagement metrics, audience and referral sources, keyword and advertising intelligence, and industry trends to help businesses benchmark performance and uncover growth opportunities. Marketers, product and sales teams, and analysts use Similarweb for market research, competitive benchmarking, lead generation, and digital strategy across channels. The company offers enterprise products, APIs, and global coverage to support data-driven decision making and go-to-market planning.
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