TheKey

Client Success Manager

TheKey(24 days ago)

New Haven, CTOnsiteFull TimeMedior$78,226 - $105,206 (estimated)Client Services
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About this role

TheKey is a concierge-based aging-at-home company that supports clients and families with comprehensive care services across North America. This client-facing role supports the company’s mission to promote dignity, safety, and independence for clients by serving as a primary point of contact between clients, families, and internal teams. The position involves regular in-person engagement and local travel to represent TheKey to prospective and active clients.

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Required Skills

  • Client Relationship
  • Care Coordination
  • Client Assessment
  • Documentation
  • Communication
  • Quality Assurance
  • Conflict Resolution
  • Caregiver Management

Qualifications

  • Bachelor's Degree
  • Driver's License
  • Proof of Insurance
  • Fingerprint Identification (CA)
TheKey

About TheKey

thekey.com

Find the best in-home caregivers. TheKey provides safe and consistent care for your loved one as they age, delivered at home with both comfort and transparency. We are the largest and most trusted in-home care provider.

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