servicemanagementgroup.com
The Client Success Manager serves as the primary client contact at SMG, building strong relationships and helping clients achieve measurable value from their experience management programs. This role combines client partnership, program strategy, and product expertise to improve program health, feature adoption, and ROI. The position involves proactive guidance, training, and strategic planning to align client priorities with SMG capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for servicemanagementgroup.com.
servicemanagementgroup.com didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role