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Client Success Manager at Cordial - ApplyBlast

Client Success Manager

Cordial

2 days ago

3.3 on Glassdoor

Remote

Full Time

Medior

27 applicants

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About this role

The Client Success Manager ensures the success of a portfolio of commercial clients by acting as a strategic account owner and client partner. This role involves developing comprehensive success plans, driving renewals and expansions, and collaborating with internal teams to align technology and expertise with client needs. The position requires strong technical aptitude, commercial instincts, and excellent communication skills to manage client relationships and solve strategic challenges.

Responsibilities

Own client success plans and drive commercial relationship management
Partner with cross-functional teams to align technology and service solutions
Drive timely renewals, contract negotiations, and client expansion

Skills

About Cordial

cordial.com

Headquarters

San Diego, California, United States

Company Size

51-200 employees

Founded

2014

View Profile

Cordial is a cross-channel marketing platform built for enterprise brands to personalize email, SMS, and push campaigns that drive growth. It unifies customer data and message orchestration to deliver data‑driven, lifecycle campaigns with real‑time personalization, segmentation, and analytics. Cordial powers billions of messages for leading brands, helping marketers increase engagement and create lifetime customers through scalable, enterprise-grade infrastructure and integrations.