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Client Success Manager at Flip - ApplyBlast

Client Success Manager

Flip

1 day ago

2.9 on Glassdoor

Marina del Rey, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Client Success Manager role focuses on ensuring clients derive measurable value from the Flip platform by managing customer relationships, troubleshooting issues, and optimizing product usage. This position involves collaborating with internal teams to document feedback and using data to track performance metrics. The role requires strong problem-solving skills and a technical curiosity to support B2B clients effectively.

Responsibilities

Launch new customers and optimize existing accounts
Configure and optimize Flip platform for clients
Document bugs and feature requests for engineering teams

Skills

About Flip

flipcx.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2018

View Profile

Flip is a Voice AI company that builds voice-enabled experiences for eCommerce and transportation brands. They help retailers and transport operators deploy conversational interfaces—for customer support, voice shopping, booking and tracking—to improve customer experience and engagement. Flip focuses on integrating voice technology into brands’ existing systems to drive faster service, higher conversions, and more personalized interactions.