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Client Success Partner at Gartner - ApplyBlast

Client Success Partner

Gartner

5 months ago

4.1 on Glassdoor

Irving, TX

Hybrid

Full Time

Junior

0 applicants

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About this role

An Associate Client Success Manager at Gartner ensures clients receive value exceeding their investment by understanding business priorities and breaking down challenges. The role involves onboarding new clients, stimulating engagement across large teams, and collaborating with internal partners to maximize the return on Gartner membership. Success is measured by driving client satisfaction, retention, and growth through strategic relationship management and action-driven recommendations.

Responsibilities

Build and manage relationships with C-level and junior client professionals
Introduce Gartner services and communicate value to key decision makers
Facilitate client calls to understand priorities and recommend actionable programs
Collaborate with internal partners to overcome obstacles and maximize client value
Conduct regular reviews of client business performance and engagement metrics